Terms & Conditions

Terms and Conditions

Effective Date: [Insert Date]

Please read these Terms and Conditions (“Terms”) carefully, as they form a legal agreement between NextGen Setu Communication Private Limited (“Company,” setu,” “we,” “our,” or “us”) and you (“User,” “you,” or “your”).

By accessing, browsing, or using our website www.setunxt.com (“Site”) and/or services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Site or services.

By clicking “I AGREE” during account creation/registration or by using our services, you represent that you have read, understood, and accepted these Terms and Conditions.

This document is an electronic record under the Information Technology Act, 2000, and does not require physical or digital signatures. It is published in compliance with Rule 3 of the Information Technology (Intermediaries Guidelines) Rules, 2011.

Table of Contents

1. Regulatory Compliance

NextGen Setu Communication Private Limited operates in compliance with regulatory norms set forth by:

  • Telecom Regulatory Authority of India (TRAI)
  • Department of Telecommunications (DoT), Government of India
  • Any other applicable authorities

Certain features of our services may be changed or discontinued in order to comply with prevailing regulations, without prior notice.

2. Eligibility

You must be at least 18 years of age to enter into a binding agreement and use our Site or services. By using our Site, you warrant that:

  • You are legally competent to contract under Indian law.
  • If you are using our services on behalf of a company or organization, you have the authority to bind that entity to these Terms.

3. Changes to Terms

We may update or revise these Terms at any time. The most current version will always be posted on our Site, with the “Last Updated” date mentioned. Continued use of the Site after changes are posted will constitute acceptance of the revised Terms.

4. Privacy

Your use of our Site and services is subject to our Privacy Policy, which governs the collection, storage, and processing of your personal data. By using our services, you agree to our Privacy Policy.

5. Use of the Site and Services

Subject to compliance with these Terms, NSCPL grants you a limited, personal, revocable, non-transferable, and non-exclusive license to access and use the Site and its contents solely for your internal business or personal use.

You agree not to:

  • Copy, modify, distribute, or exploit our content without authorization.
  • Remove or tamper with copyright or proprietary notices.
  • Use the Site for unlawful, harmful, or prohibited purposes.

6. KYC Compliance

As per telecom regulations, all users must submit Know Your Customer (KYC) documents (valid ID and address proof) within 7 days of service activation. Failure to provide KYC documentation may result in suspension or deactivation of services.

7. User Responsibilities

By using our Site and services, you agree to:

  • Provide accurate, current, and complete information.
  • Maintain confidentiality of your account credentials.
  • Accept responsibility for all activities conducted under your account.
  • Notify NSCPL immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts found to be misusing our services or providing false information.

8. Prohibited Activities

You shall not:

  1. Upload or transmit unlawful, defamatory, obscene, or infringing content.
  2. Attempt to hack, bypass, or disable Site security.
  3. Use bots, crawlers, or automated tools to extract or scrape data.
  4. Reverse-engineer, copy, or reproduce our proprietary software.
  5. Use our services for fraudulent, illegal, or unauthorized purposes.

Violation of these restrictions may result in termination of services and legal action.

9. Proprietary Rights

All intellectual property rights in the Site and services, including trademarks, logos, content, software, and design, are owned by NSCPL and/or its licensors. You are not granted any rights to use our intellectual property without prior written consent.

10. Third-Party Links

Our Site may contain links to third-party websites. NSCPL is not responsible for the content, privacy, or practices of such external sites. Accessing third-party sites is at your own risk.

11. Disclaimer of Warranties

The Site and services are provided on an “as is” and “as available” basis. NSCPL makes no warranties, express or implied, including but not limited to:

  • Accuracy, reliability, or completeness of content
  • Uninterrupted or error-free services
  • Fitness for a particular purpose

You use the Site and services at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law, NSCPL shall not be liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to:

  • Loss of profits, goodwill, or data
  • Service interruptions or errors
  • Unauthorized access to your account or data

In no case shall NSCPL’s liability exceed the amount paid by you for the services.

13. Indemnification

You agree to indemnify and hold harmless NSCPL, its directors, employees, affiliates, and agents from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Site.

14. Account Cancellation

You may request cancellation of your account by contacting us at [email protected]. All outstanding dues must be cleared within 15 days of account closure.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the Courts of New Delhi, India.

16. Miscellaneous

  • Assignment: You may not transfer these Terms without our prior consent. We may assign them without restriction.
  • Entire Agreement: These Terms, along with our Privacy Policy, constitute the entire agreement between you and NSCPL.
  • Severability: If any clause is held invalid, the remaining clauses will continue in effect.
  • No Waiver: Failure to enforce any provision shall not constitute a waiver of rights.

📩 Contact Us

If you have questions about these Terms, please contact us at:

NextGen Setu Communication Private Limited
✉ Email: [email protected]